The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.
We are currently in a hybrid work environment that requires employees to be onsite 80% of the time (4 days).
Crisis Program Assistant
Department: Programs Reports to: Crisis Intervention Program Directors/Senior Director of Crisis Services
About the Role: The Crisis Program Assistant supports service delivery to programs of the Coalition by receiving and directing clients, staffing the fourth floor waiting area, and providing triage and administrative support to the Crisis Intervention program. The Crisis Program Assistant plays a key role on the Crisis program team by screening clients, collecting required paperwork, sharing client information with advocates and ensuring client safety. The Crisis Program Assistant also assists with providing mail to clients who work. The Crisis Program Assistant performs job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.
Responsibilities Include:
The Crisis Program Assistant shall:
Requirements: High school diploma or GED required; AA/AS or higher preferred. Two years of human service-related office administration and clerical experience required. Good organizational and communication skills required. Experience with housing, human services programs, and homeless services strongly desired. Proficiency in Spanish and/or French desirable.
Salary: $50,000-$52,000
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People of color and formerly homeless individuals are encouraged to apply.
The Coalition for the Homeless is an Equal Opportunity Employer.
Case Manager, ENACT Team
Department: Advocacy Reports to: ENACT Team Supervisor
About the Role: Expediting New Arrivals’ Community Transition (“ENACT”) Case Managers provide holistic case management, support and advocacy to assist New Arrivals who are homeless with issues relating to longer-term stability, including their immigration status and ability to remain in shelter. The ENACT Case Managers support the work of the ENACT Monitors through the provision of direct services to New Arrivals who are referred by the Monitoring Team and other CBO’s that are working with the Coalition, and will communicate directly with the Coalition’s legal counsel and/or NYC staff to immediately resolve problems that arise. The ENACT Case Managers will provide support onsite at the Coalition offices, as well as in the field at New York City Humanitarian Emergency Response and Relief Centers (“HERRC”) and other community-based settings. As members of the ENACT team, they will also help organize, support, and mobilize New Arrivals for advocacy campaigns and events. Services offered will be consistent with the mission and goals of the Coalition.
To support the Coalition’s goal of providing culturally responsive services, the Coalition aims to have the ENACT Case Managers reflect the experiences of the New Arrival population, including the ability to provide services in the New Arrivals’ preferred languages.
Given this expanded role, the Coalition created the ENACT team to monitor NYC’s compliance with the Settlement and to provide case management support for New Arrivals. At this time, the Coalition is seeking TWO passionate, experienced individuals to join the Advocacy Department immediately as ENACT Case Managers.
NOTE: It is uncertain how long the temporary framework set forth in the Settlement for New Arrivals will be in effect. Nonetheless, the Coalition is planning to retain the ENACT team until at least September 30, 2027 and will modify job responsibilities as necessary should the temporary framework set forth in the Settlement end earlier.
Working under the direction of the ENACT Team Supervisor (“Supervisor”) or designee, the ENACT Case Mangers will:
Case Management & Advocacy
Community Engagement
Other Duties:
Requirements:
Physical Demands:
Salary: $60,000-$65,000
NOTE: This is not a remote position. During the probationary period, the ENACT Case Managers will be required to work in the Coalition’s office five days a week (which in office time includes any visits to New Arrival sites). Once the probationary period is over, the ENACT Case Managers will be able to work on a hybrid schedule each week consisting of at least four days in the office (or in the field) and one day remote.
Lead Organizer
Department: Advocacy Reports to: Director of Government Affairs and Strategic Campaigns
About the Role: The Lead Organizer will build and support a base of leaders living in New York City shelters. A key member of the Advocacy Department of the Coalition for the Homeless, the Lead Organizer will be responsible for the Coalition’s organizing efforts inside New York City shelters. This includes base-building, outreach, and leadership development to promote participation in planning and policymaking that affects the lives of homeless people. The Lead Organizer will work closely with other staff to support the Coalition’s policy priorities, including our campaign to build more housing affordable for homeless and extremely low-income households.
NOTE: This position is currently funded for three years. Continued employment beyond three years is contingent upon funding.
Working under the direction of the Director of Government Affairs and Strategic Campaigns, the Campaign Coordinator will:
Membership Recruitment and Relationship Building:
Support campaigns, meetings, and events:
Leadership Development:
Salary: $65,000-$70,000
Campaign Coordinator
About the Role: The Campaign Coordinator will primarily focus on building and executing the Coalition’s campaign to build more housing affordable for homeless and extremely low-income households. Working closely with the Director of Government Affairs and Strategic Campaigns and the Lead Organizer, the Campaign Coordinator will be responsible for communicating with campaign members, developing campaign materials, organizing events and meetings, and conducting outreach to organizational partners.
Supervisor, Shelter Rights Monitoring Team
Department: Advocacy Reports to: Deputy Executive Director for Advocacy
About the Role: The Supervisor of the Shelter Rights Monitoring Team (“Supervisor”) will be a dedicated advocate for unhoused individuals and families in New York. A key member of the Advocacy Department of the Coalition for the Homeless (“Coalition”), the Supervisor will play a critical role in ensuring the City’s compliance with Callahan v. Carey, which established the legal Right to Shelter in New York, and applicable state and local laws and policies governing shelters operated by, or under contract with, the City’s Department of Homeless Services (“DHS”).
This role will entail managing a small team of Coalition staff members focusing on monitoring, and conducting outreach at, DHS shelters (“Shelter Specialists”). The Supervisor will also visit shelters throughout the City as part of formally scheduled daytime joint inspections with DHS as well as unscheduled visits, in order to document violations and other problems. Together with the Shelter Specialists, the Supervisor will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicating directly with the Coalition’s legal counsel and/or City staff to immediately resolve residents’ problems. In collaboration with other Advocacy Department staff (including the ENACT Supervisor who oversees the Coalition’s work with unhoused asylum seekers and other new arrivals) and the Coalition’s legal counsel, the Supervisor will establish priorities and goals for monitoring and related advocacy. The Supervisor will also help organize, support, and mobilize shelter residents for various campaigns and events.
Working under the direction of the Deputy Executive Director for Advocacy, the Supervisor will:
PLEASE NOTE: THIS IS NOT A REMOTE POSITION.
During the probationary period, the Supervisor will be required to work in the Coalition’s office five days a week (which in office time includes any visits to shelter facilities). Once the probationary period is over, the Supervisor will be able to work on a hybrid schedule each week consisting of at least four days in the office (or in the field monitoring shelter facilities) and one day remote.
Salary: $75,000- $82,000