Careers

Department: Programs
Reports to: Program Director, First Step Program

About the Role: The First Step Program is a job-training program that supports those who identify as women and who are unhoused or have low-income in meeting employment and educational goals through holistic and empowering programming.

The Career Development Supervisor is responsible for managing the Career Development component of First Step. The Career Development Supervisor provides guidance and supervision to the Career Development team, oversees and supports internship and job coach partnerships, facilitates digital literacy and career skills workshops, and provides job search support to students and graduates. The Career Development Supervisor ensures that program services are consistent with the mission and goals of the Coalition for the Homeless and the terms of the relevant funding agreements for the First Step Program.

Responsibilities Include:

The Career Development Supervisor shall:

• Provide direct supervision, training, support and leadership to the Career Skills Instructor and Computer Assistants;
• Under the supervision of the First Step Program Director, assume overall responsibility for developing, facilitating, or supporting facilitation of professional development and digital literacy curricula;
• Facilitate the flow of the classroom phase by creating and posting calendars, assignments, and class communications via Google Classroom
• Cultivate and maintain partnerships with appropriate internship sites in an effort to grow the internship component of program;
• Develop and maintain a good working relationship with volunteers, corporate partners, internship supervisors, among others;
• Match students with internships and monitor student progress by regularly communicating with students and internship supervisors and conducting site visits;
• Oversee the mentorship/job coach component of the program by assisting Career Skills Instructor with matching and providing support;
• Work closely with the Program Director to plan resume review/mock interview events with corporate partners and accompany students to events off-site;Assist with gathering documentation of job placements and retention from program graduates;
• Participate in the development, maintenance, and evaluation of First Step curriculum;
• Assist in the coordination and facilitation of orientation at the start of each new class;
• Prepare computer lab for each incoming cohort and collaborate with IT staff to resolved any computer or tech problems;
• Provide graduate support around job search and application;
• Boost graduate engagement by planning and implementing regular graduate events, newsletters, and social media posts;
• Participate and assist with planning of special events such as graduation ceremonies, benefit luncheon, and holiday party for the First Step program;
• Participate in weekly staff meetings and communicate social service-related concerns to the First Step team;
• Obtain regular (no less than weekly) supervision with the First Step Program Director to review curriculum, issues/concerns, and support staff needs, among other matters;
• Perform all other duties as may be assigned by Program Director or designee.

Requirements:

• BA/BS in a relevant discipline, or equivalent post-secondary education combined with relevant experience preferred; Comprehensive knowledge of computer operating systems and experience using Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Publisher; familiarity with Google Workspace, including Google docs, classroom, calendar, drive, slides, and email;
• Formal presentation skills and the ability to teach technical skills in a patient and supportive manner to adult learners with wide-ranging computer and career experience;
• Strong relationship-building and communication skills;
• Strong time management skills and an ability to set and reach goals in a dynamic, fast-paced setting;
• Prior experience teaching software modules in a formal classroom setting, as well as an understanding of adult learning methodologies and the ability to incorporate them into an effective presentation preferred;
• Prior experience serving women and unhoused populations preferred.

Ability to work in-person is required.

Please submit a resume and cover letter to be considered for this position.

Salary: $65,000-$70,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.

Department: Operations
Reports to: Manager of Operations

About the Role: The Commercial Building Superintendent is responsible for all maintenance and janitorial services at the Coalition for the Homeless’ operational headquarters on Fulton Street, including the maintenance of building systems and equipment and ensuring that the needs of Coalition staff and clients are being met as they pertain to the building facilities. The Commercial Building

Superintendent ensures that all building structures, systems and equipment are consistently maintained to provide a safe, secure, and sanitary environment for all staff, tenants, and visitors. The Commercial Building Superintendent provides basic carpentry, plumbing, electrical and other repair services to ensure that the building is in good repair and well-maintained. The Commercial Building Superintendent is the onsite building manager responsible for the proper operation, maintenance of all building systems and equipment, including heating systems and boilers, and serves as an in-house technical expert. The Commercial Building Superintendent oversees janitorial staff, and is responsible for ensuring all areas inside and outside the building are always clean and well-maintained. In addition, the Commercial Building Superintendent serves as the primary point of contact for all Coalition staff on matters pertaining to building operations and maintenance.

The Commercial Building Superintendent, as assigned by the Manager of Operations and/or Director of Operations & Technology, is responsible for ensuring that janitorial and facility maintenance tasks are completed by maintenance staff efficiently and effectively and on a regular schedule, and coordinates the

supply and maintenance inventory, monitors building equipment including HVAC systems and boilers, and is responsible for general building repairs. The Commercial Building Superintendent performs job duties consistent with the mission and goals of the Coalition for the Homeless, and ensures compliance, at the direction of Management, with all relevant government contracts and regulatory laws, rules, and regulations.

The schedule for this role will be Monday-Friday, 8am-4pm.

Responsibilities Include:

The Commercial Building Superintendent is expected to:

• Perform general building maintenance services including: cleaning of all offices and restrooms, trash disposal, glass cleaning, metal surface cleaning of bathrooms and elevators, dust mopping and wet mopping, carpet shampooing, floor stripping, and waxing and buffing;
• Supervise maintenance staff and ensure performance of general building maintenance duties including: cleaning of all offices and restrooms, trash disposal, glass cleaning, metal surface cleaning of bathrooms and elevators, dust mopping and wet mopping, carpet shampooing, floor stripping, waxing and buffing;
• Responsible for maintaining building systems and exterior for safety and cleanliness, including: roof, façade, mechanical room, boiler room, and basement;
• Responsible for sidewalk outside the building, including cleaning, washing, and trash and snow removal;
• Coordinate trash and recycling pickups with sanitation companies;
• Responsible for basic building repairs to include: plumbing, electrical, sheet rock, plastering, and painting;
• Maintain an up-to-date inventory of all maintenance-related supplies and equipment, and maintain adequate stock and timely reorders of supplies within agreed-upon budget;
• Maintain the building in such a manner as to prevent issuance of violations by any City agency (DOB, FDNY, Sanitation, DOH, etc.) due to building conditions, trash, ice or snow accumulation, etc.;
• Consistently maintain appropriate and professional conduct and interactions with clients, Coalition staff, vendors, visitors others;
• On a regular and consistent basis, ensure that janitorial services are provided throughout the building, including sweeping, mopping, waxing, vacuuming, dusting/polishing, including but not limited to, office and bathroom cleaning, and trash disposal;
• Develop, implement, and evaluate a Preventative Maintenance Program for building and equipment including, but not limited to, boiler/heating units, exhaust fans, hot water heaters, sprinkler/fire alarm systems;
• Determine method and source of repairs required and assist in developing bid specification documents for work to be performed by contractors;
• Assist Management in determining the cost-benefit of contract versus in-house maintenance, including cost estimates for all such work, and prioritize maintenance projects;
• Serve as primary agency contact onsite with maintenance and service contractors, including an evaluation of the stated needs and work the contractors propose to perform, as well as, supervise all contractors engaged in installation, repair, operation, testing and/or maintenance of building systems and equipment;
• Supervise and perform preventive maintenance duties as authorized for building systems and equipment, to include boilers, HVAC AC units, hot water heater and valves;
• Conduct routine inspections of the entire building, including systems and equipment, and recommend method and/or source of repair as necessary and assigned;
• Exercise work safety procedures including handling of hazardous materials/wastes and compliance with safety codes and regulations;
• Assist Fire and Life Safety Director with inspections of fire alarm and other safety/security equipment and perform maintenance as required. Assist with periodic fire drills;
• Provide occasional coverage at Coalition’s two residential properties, Bridge Coalition and Coalition Houses, when needed and as instructed;
• Maintain and record important documentation, such as inspections, service plans, log books, weekly reports and/or service summaries such as, cooling tower testing and sidewalk shed inspections;
• Work collaboratively with Security staff to ensure safety in and throughout the building, as needed;
• Attend regular supervision with the Director of Operations & Technology or Manager of Operations or designee;
• Attend Administration staff and other meetings;
• Perform other duties as may be assigned by the Director of Operations & Technology, Manager of Operations or designee;
• Remain on-call to respond to afterhours or weekend emergencies.

Requirements:

(Work Conditions: While performing the duties of this job, the employee may occasionally work near moving mechanical parts and may be occasionally exposed to wet and/or humid conditions. The employee must frequently lift and/or move up to 50 pounds, and occasionally lift objects up to 75 pounds. The noise level in the work environment ranges from moderately quiet to moderately noisy depending on the task being performed.)

Salary: $60,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.

Department: Keys Program
Reports to: Program Director, Keys Program/ Senior Director of Crisis Services

About the Role: The Housing Advocate helps homeless New Yorkers living with disabilities to navigate the complex supportive housing application process and to move into supportive housing. Primary responsibilities include, but are not limited to, engaging and establishing trusting relationships with a caseload of individuals referred from Crisis Services programs or met during outreach visits; helping individuals with psychiatric and physical disabilities to obtain the medical treatment they need and which can be critical to be considered for certain housing options; completing supportive housing applications for clients; outreach to housing providers and development of strong professional relationships that facilitate placements; and supporting Keys clients throughout the placement process. The successful candidate will also be responsible for monitoring trends in services and individual client experiences in order to support larger advocacy strategies as they arise.

The Housing Advocate is a member of the Keys Program staff and reports directly to the Director of the Keys Program. The Housing Advocate performs job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.

Responsibilities Include:

The Housing Advocate shall:

• Provide direct services to individuals searching for permanent housing options. These services shall include, but are not limited to, engaging clients in the receipt of services, assessing relevant psychiatric and physical health concerns and connecting clients with appropriate treatment, completing housing applications and helping clients to identify housing that meets their needs;
• Conduct outreach to and maintain close working relationships with housing providers to facilitate individual placements;
• Support clients in the process of applying for permanent supportive housing;
• Develop and maintain working knowledge of relevant social services systems/agencies, including shelter intake procedures, administrative rules and guidelines, housing programs and procedures, and benefits and entitlements programs, as well as methods of advocacy within each;
• Provide referrals for immediate needs, including but not limited to shelter, food and clothing, benefits, health, mental health, substance use, and legal services;
• Work with clients to access the medical care necessary to qualify for the housing they hope to access;
• Maintain accurate and proper record documentation, such as case management notes, and client documentation;
• Ensure that all files and client database records are kept up to date;
• Alert Program Director and/or Senior Director of Crisis Services regarding client emergencies and other immediate needs and assist in efforts to promptly deliver proper services;
• Work in conjunction with Crisis Services staff to exchange relevant information and to collaborate with other Coalition departments and legal service providers as necessary;
• Obtain regular (no less than weekly) supervision with the Director of the Keys Program to review client issues/concerns and service needs, among other matters;
• Participate in weekly staff and other meetings, such as in-service training, staff development and orientation activities;
• Provide the Director of the Keys Program and the Senior Director of Crisis Services with input and client information reporting relevant to funding requirements;
• Perform all other duties as may be assigned by the Program Director or the Senior Director of Crisis Services;

Requirements:
A bachelor’s degree and at least one year of strong advocacy experience preferred. Prior experience, especially serving individuals with psychiatric disabilities, experiences of homelessness a plus. Fluency in Spanish strongly preferred.

The successful candidate will be a strong, responsible advocate and case manager, and will demonstrate the ability to perform self-directed, independent work while also being an effective member of a team.

Salary: $55,000-$60,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.

Department: Advocacy
Reports to: ENACT Team Supervisor

About the Role: Along with its aggressive and innovative large-scale advocacy on behalf of homeless individuals and families and its 11 programs serving over 3500 at-risk people every year, the Coalition is the plaintiff in the historic Callahan v. Carey case which established the legal Right to Shelter. In addition, the Coalition is the court-appointed independent monitor of NYC’s primary shelter system for single adults, and the NYC-appointed independent monitor of the primary shelter system for homeless families. On March 15, 2024, the Coalition and NYC entered into a settlement agreement in the Callahan case (“Settlement”) that, among other things, extends the Coalition’s monitoring role to sites serving single adult asylum seekers and other new arrivals who entered the country on or after March 15, 2022 (“New Arrivals”).

Given this expanded role, the Coalition created the ENACT team to monitor NYC’s compliance with the Settlement and to provide case management support for New Arrivals. At this time, the Coalition is seeking ONE passionate, experienced individual to join the Advocacy Department immediately as an ENACT Monitor.

The ENACT Team’s primary duty is to conduct monitoring to ensure NYC’s compliance with its obligations under the Settlement, and support New Arrivals through case management services. The ENACT Monitors will visit New Arrivals shelters and drop-in centers throughout NYC in order to document violations and other problems. In addition, they will engage with New Arrivals for the purpose of connecting them to the ENACT Case Managers and, as appropriate, communicating directly with the Coalition’s legal counsel and/or NYC staff to immediately resolve problems. The ENACT Monitors will also help organize, support, and mobilize New Arrivals for advocacy campaigns and events.

NOTE: It is uncertain how long the temporary framework set forth in the Settlement for New Arrivals will be in effect. Nonetheless, the Coalition is planning to retain ENACT Monitors until at least September 30, 2027 and will modify job responsibilities as necessary should the temporary framework set forth in the Settlement end earlier.

Responsibilities Include:

Working under the direction of the ENACT Team Supervisor (“Supervisor”) or designee, the ENACT Monitors will:

Monitoring & Advocacy

• Conduct monitoring of New Arrivals shelters and drop-in centers to assess and document: (a) conditions; (b) compliance or lack thereof with the Settlement and other applicable court orders and regulations, and (c) the needs of New Arrivals;
• Advocate for individual needs of New Arrivals to the extent possible during field visits;
• Connect New Arrivals who need additional support with ENACT Case Managers, and provide additional information and referrals, as appropriate;
• Document individual and systemic problems relating to the New Arrivals or for follow-up with the applicable NYC agency as directed;
• Communicate with appropriate parties regarding compliance with the Settlement and follow up to ensure that issues raised are addressed; and
• Ensure all monitoring visits are accurately and timely entered into Coalition databases and other electronic tracking systems as directed.

Community Engagement

• Organize New Arrivals for the purpose of NYC and State-level advocacy on a range of public policy issues that impact unhoused New Arrivals and unhoused individuals; and
• Together with the Advocacy staff, help develop and implement the Coalition’s organizing campaigns and public education work.

Other Duties:

• Work with Advocacy Department staff and the Coalition’s legal counsel to provide litigation support, which may include identifying and liaising with potential plaintiffs to enforce the Settlement or to otherwise defend and expand the rights of homeless individuals and families;
• Conduct outreach to New Arrivals who have received a notice advising of any denial of shelter or reasonable accommodations, and collaborate with other ENACT Team members to connect them with Coalition’s legal counsel for possible representation or assistance in appealing such determination, as appropriate;
• Liaise with other departments and programs of the Coalition to provide resource materials and increase awareness about the work of the Advocacy Department and to include other staff in Advocacy campaigns and events;
• Obtain regular supervision with the Supervisor or designee to review department operations, policies, and other issues/concerns;
• Participate in weekly staff and other meetings as directed, such as in-service training and staff development and orientation activities;
• Provide internal translation support, as needed;
• Assist in the training and orientation of fellow members of the department, including, but not limited to, accompanying department staff on field visits and ensuring they understand the rights of New Arrivals; and
• Perform all other duties as may be assigned by the Supervisor or the Deputy Executive Director for Advocacy.

Requirements:

• GED/high school diploma and relevant work experience in social services required.
• College degree in social work, human services, or health discipline strongly preferred.
• Prior direct client services and case management experience, especially with homeless and/or low-income immigrant populations, strongly preferred.
• Strong written and oral communication skills required.
• Solid critical thinking and problem-solving skills required.
• Flexibility and willingness to occasionally work outside of traditional business hours is required.
• Desire to work as part of a team required.
• Comfort with extensive travel throughout NYC required.
• Proficiency in English and at least one of the primary languages of the New Arrivals (which include Spanish, French, Wolof, and Pulaar) strongly preferred.

Physical Demands:

• This job primarily operates in shelters, as well as in an office environment, and occasionally in public and outdoor spaces at all times of the year.
• Must be able to travel by public transportation to multiple locations across New York City and move around buildings that are not ADA-compliant.
• Requires the ability to engage in considerable walking, climbing stairs, and being on your feet for extended periods of time.
• Requires periods of computer and/or telephone work, and moving between standing and seated positions.
• Requires the ability to communicate constantly with people and exchange accurate information in these situations.
• Must be able to operate a computer, smart phone, and copy machine.
• Occasionally requires lifting and carrying items up to 10 lbs.

Salary: $60,000-$65,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.

Department: Advocacy
Reports to: Director of Government Affairs and Strategic Campaigns

About the Role: The Lead Organizer will build and support a base of leaders living in New York City shelters. A key member of the Advocacy Department of the Coalition for the Homeless, the Lead Organizer will be responsible for the Coalition’s organizing efforts inside New York City shelters. This includes base-building, outreach, and leadership development to promote participation in planning and policymaking that affects the lives of homeless people. The Lead Organizer will work closely with other staff to support the Coalition’s policy priorities, including our campaign to build more housing affordable for homeless and extremely low-income households.

NOTE: This position is currently funded for three years. Continued employment beyond three years is contingent upon funding.

Responsibilities Include:

Working under the direction of the Director of Government Affairs and Strategic Campaigns, the Campaign Coordinator will:

Membership Recruitment and Relationship Building:

• Conduct base-building and achieve targeted recruitment goals through regular community outreach, particularly outreach at New York City shelters
• Support leaders within shelters to recruit other residents
• Help members address systemic issues in their shelters and engage them in shaping and advancing the Coalition’s legislative and budget campaigns
• Maintain regular contact with current and potential leaders
• Facilitate referrals to the Coalition’s various programs, including crisis services and shelter-monitoring, to help address issues faced by people living in shelter.

Support campaigns, meetings, and events:

• Conduct regular phone-banking to engage and mobilize people to attend meetings, actions, and events and achieve targeted turnout goals
• Work with leaders to help them mobilize other residents at their shelters for meetings, events, rallies, and voter engagement
• Assist with preparing leaders to speak, lead chants, and serve in other roles at events and actions
• Support the logistical and programmatic needs of membership & leadership meetings, including working with members to co-facilitate meetings
• Work with other Advocacy  team staff to integrate organizing work with existing client groups
• Work with the Advocacy team and members to develop campaign and coalition strategies.

Leadership Development:

• Identify potential leaders at different shelter sites and increase their leadership and organizing skills
• Conduct trainings & education to build the knowledge and skills of the membership base about policymaking that impacts their lives
• Help prepare members in advance of lobby days and lobbying meetings.

Other Duties:

• Liaise with other departments and programs of the Coalition to provide updates and communicate about issues raised by members
• Obtain regular supervision with the Director of Government Affairs and Strategic Campaigns
• Participate in weekly staff and other meetings as directed, such as in-service training and staff development and orientation activities
• Perform all other duties as may be assigned by the Director of Government Affairs and Strategic Campaigns.

Requirements:

• At least three years of professional community organizing experience on behalf of homeless and/or low-income people required
• Experience working with homeless people is a plus
• Demonstrated success in both leading high turnout direct actions or events and cultivating leaders
• Must have a deep commitment to social justice and, in particular, identifying and addressing the systemic and bureaucratic obstacles encountered by unhoused individuals
• Demonstrated ability to effectively communicate with individuals from diverse backgrounds and comfort speaking to new people
• Basic familiarity with office software, including Microsoft Outlook, Word, Excel, Google Workspace apps, and Zoom
• Able to stay up-to-date with a large volume of emails
• A desire to work as part of a team to develop strategy, plan, and reflect on what is working well and what needs to be improved to reach our shared goals
• People who have experienced homelessness are strongly encouraged to apply
• This is an on-site position requiring work in the office and in the field. At least three days per week, the work schedule will be 11:00am – 7:00pm to support organizing in shelters. You may choose to work these hours five days per week, or to work 9:00am to 5:00pm on the other two days. Occasional later evening and weekend work is also required.
• Physical Demands:
  • This job primarily operates in both an office environment and in shelters, and occasionally in public and outdoor spaces at all times of the year.
  • Must be able to travel constantly by public transportation to multiple locations across New York City and move around in buildings that are not ADA-compliant.
  • Requires standing for long periods of time, long periods of computer and/or telephone work, and moving between standing and seated positions.
  • Requires the ability to communicate constantly with people, maintain a conversation or dialogue, and exchange accurate information in these situations.
  • Must be able to operate a computer, smart phone, and copy machine.
  • Occasionally requires lifting and carrying items up to 10 lbs.

Salary: $65,000-$70,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.

Department: Advocacy
Reports to: Deputy Executive Director for Advocacy

About the Role: The Supervisor of the Shelter Rights Monitoring Team (“Supervisor”) will be a dedicated advocate for unhoused individuals and families in New York. A key member of the Advocacy Department of the Coalition for the Homeless (“Coalition”), the Supervisor will play a critical role in ensuring the City’s compliance with Callahan v. Carey, which established the legal Right to Shelter in New York, and applicable state and local laws and policies governing shelters operated by, or under contract with, the City’s Department of Homeless Services (“DHS”).

This role will entail managing a small team of Coalition staff members focusing on monitoring, and conducting outreach at, DHS shelters (“Shelter Specialists”). The Supervisor will also visit shelters throughout the City as part of formally scheduled daytime joint inspections with DHS as well as unscheduled visits, in order to document violations and other problems. Together with the Shelter Specialists, the Supervisor will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicating directly with the Coalition’s legal counsel and/or City staff to immediately resolve residents’ problems. In collaboration with other Advocacy Department staff (including the ENACT Supervisor who oversees the Coalition’s work with unhoused asylum seekers and other new arrivals) and the Coalition’s legal counsel, the Supervisor will establish priorities and goals for monitoring and related advocacy. The Supervisor will also help organize, support, and mobilize shelter residents for various campaigns and events.

Responsibilities Include:

Working under the direction of the Deputy Executive Director for Advocacy, the Supervisor will:

• Programmatic Work
  • Conduct monitoring of shelters during daytime, evening, nighttime, and weekend hours as needed, to assess and document: (a) problem conditions; (b) compliance or lack thereof with the legal right to shelter, other court orders, and applicable State and City regulations and agency procedures (collectively, “Shelter Legal Obligations”); and (c) the needs of residents
  • Work with DHS to develop the schedule of regular joint inspections of DHS shelters
  • Schedule and maintain shared department calendar to reflect inspections to be performed by Shelter Specialists
  • Identify the need for, and schedule, unannounced inspections
  • Review data collected by Shelter Specialists for trends and other compliance issues
  • Work with Deputy Executive Director for Advocacy to identify and update data collection tools and fields to increase effectiveness of monitoring work and ability to advance goals of Advocacy Department
• Management Duties
  • Assist in the training and orientation of Shelter Specialists and fellow members of the Advocacy Department, including but not limited to accompanying staff on field visits and ensuring they understand the rights of shelter residents
  • Review and revise Shelter Specialists’ reports to DHS for clarity, grammar, spelling, and accuracy of citations to applicable Shelter Legal Obligations
  • Supervise the day-to-day activities of the Shelter Specialists, including visits to shelters
  • Facilitate regular meetings with the Shelter Specialist team which may, in coordination with the ENACT Supervisor, occur jointly with members of the ENACT team
  • Meet with each Shelter Specialist separately for regular supervision
  • Complete various administrative tasks for each Shelter Specialist, including probationary and annual reviews, reviewing and approving timeslips, and approving time off requests
• Advocacy & Policy Development
  • Advocate for individual needs of shelter residents as necessary and possible during field visits
  • Provide shelter residents with information and referrals, as appropriate
  • Document individual and systemic problems relating to shelter residents for follow-up with DHS as directed
  • Communicate with DHS regarding compliance with Shelter Legal Obligations and track communications to ensure the agency responds and, when appropriate, corrects issues identified by Coalition staff
  • Work with Advocacy Department staff and Coalition’s legal counsel to provide litigation support, which may include identifying and liaising with potential plaintiffs for affirmative cases or to otherwise defend and expand the rights of homeless individuals and families
  • Identify issues for systemic advocacy based on data collected and other information learned from Shelter Specialists, other Coalition staff, or partner agencies
  • Collaborate with Director of Research and Policy Development to highlight issues in State of the Homeless or any other Coalition reports
• Community Engagement
  • Assist the Director of Government Affairs and Strategic Campaigns with (a) the development and implementation of the Coalition’s campaigns; (b) organizing shelter residents and formerly-homeless individuals and families for the purpose of City and State-level advocacy on a range of public policy issues that impact homeless and low-income individuals; and (c) engaging shelter residents to inform Coalition’s policy agenda.
  • Together with other Advocacy Department staff, help organize, support, and guide the Client Advisory Group (“CAG”), a key tool for organizing homeless and formerly-homeless individuals and families
  • Attend and actively participate in CAG meetings
  • Engage in public education activities identified by the Deputy Executive Director for Advocacy
• Other Duties
  • Liaise with other departments and programs of the Coalition to provide resource materials and increase awareness about the work of Shelter Specialists and to include other staff in Advocacy Department campaigns and events
  • Obtain regular supervision with the Deputy Executive Director for Advocacy to review team operations, policy, and other issues/concerns
  • Participate in weekly staff and other meetings as directed, such as meetings with DHS, in-service trainings, and staff development and orientation activities
  • Perform all other duties as may be assigned by the Deputy Executive Director for Advocacy

Requirements:

• BA/BS required, with a strong preference for coursework in social work, human services, legal studies, or a health discipline
• At least three years of relevant advocacy, case management, and/or organizing experience on behalf of homeless and/or low-income people required, with at least one year of experience supervising staff or volunteers desirable
• Experience working with unhoused communities is a plus
• Must have a deep commitment to social justice and, in particular, identifying and addressing the systemic and bureaucratic obstacles encountered by unhoused individuals
• Excellent oral advocacy, writing, editing, computer (particularly Microsoft Outlook, Word, Excel, and Zoom), and analytical skills as well as a desire to work as part of a team required
• Ability to work some evenings, nights, and weekends required
• Physical Demands:
  • This job primarily operates in both an office environment and in shelters, and occasionally in public and outdoor spaces at all times of the year
  • Must be able to travel by public transportation to multiple locations across New York City and move around buildings that are not ADA-compliant
  • Requires some standing for extended periods of time, extended periods of computer and/or telephone work, and moving between standing and seated positions
  • Requires the ability to communicate constantly with people and exchange accurate information in these situations
  • Must be able to operate a computer, smart phone, and copy machine
  • Occasionally requires lifting and carrying items up to 10 lbs

PLEASE NOTE: THIS IS NOT A REMOTE POSITION. 

During the probationary period, the Supervisor will be required to work in the Coalition’s office five days a week (which in office time includes any visits to shelter facilities). Once the probationary period is over, the Supervisor will be able to work on a hybrid schedule each week consisting of at least four days in the office (or in the field monitoring shelter facilities) and one day remote.

Salary: $75,000- $82,000

APPLY NOW

People of color and formerly homeless individuals are encouraged to apply.

The Coalition for the Homeless is an Equal Opportunity Employer.