The Coalition for the Homeless offers rewarding career opportunities for counselors, teachers, social workers, case managers and organizers. Coalition programs offer a variety of entry-level and professional positions for those who wish to join our dedicated and talented corps of human services workers and advocates.
We are currently in a hybrid work environment that requires employees to be onsite at least 80% of the time (4 days).
Supervisor, New Arrivals Monitoring Team
Department: Advocacy Reports to: Deputy Executive Director for Advocacy
The Coalition for the Homeless is looking for a Supervisor of the New Arrivals Monitoring Team (“Supervisor”). This person will be a dedicated advocate for unhoused migrant individuals and families who, since April 2022, have been arriving in New York seeking shelter and other emergency services (“New Arrivals”). A key member of the Advocacy Department of the Coalition for the Homeless, the Supervisor will play a critical role in ensuring the City’s compliance with the May 15, 2024 settlement in Callahan v. Carey (“Settlement”) which sets forth a framework to address the influx of New Arrivals. Because this is a new position, it is a great opportunity for anyone seeking to participate in designing and implementing a new program, and identifying advocacy, monitoring, and outreach plans in a newly established system.
Building upon the Coalition’s existing shelter monitoring framework, the Supervisor will work collaboratively with the Supervisor of the Shelter Rights Monitoring Team to develop plans and protocols to best achieve the aforementioned goal.
About the Role: This role will entail managing a small staff and coordinating their day-to-day monitoring and advocacy activities. The Supervisor will also visit New Arrivals shelters throughout the City in order to document violations and other problems. Together with the New Arrivals Monitoring Team, the Supervisor will engage with shelter residents for the purpose of providing referrals to Coalition programs and, as appropriate, communicating directly with the Coalition’s legal counsel and/or City staff to immediately resolve residents’ problems. In collaboration with Advocacy Department staff and the Coalition’s legal counsel, the Supervisor will establish priorities and goals for monitoring and policy initiatives. The Supervisor will also help organize, support, and mobilize New Arrival residents for advocacy campaigns and events.
NOTE: It is uncertain how long the temporary framework set forth in the Settlement for New Arrivals will be in effect. Nonetheless, the Coalition is planning to retain New Arrivals Monitors until at least September 30, 2026 and will modify job responsibilities as necessary should the temporary framework set forth in the Settlement end earlier.
Responsibilities Include:
Working under the direction of the Deputy Executive Director for Advocacy, the Supervisor will:
Program Development & Implementation
Management Duties
Advocacy & Policy Development
Community Engagement
Other Duties
Qualifications:
Salary: $65,000 – $75,000
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People of color and formerly homeless individuals are encouraged to apply.
The Coalition for the Homeless is an Equal Opportunity Employer.
New Arrivals Monitor
Department: Advocacy Reports to: New Arrivals Monitoring Team Supervisor
The Coalition for the Homeless (the “Coalition”) is the nation’s oldest advocacy and direct services organization helping unhoused individuals and families and those at risk of experiencing homelessness. The Coalition believes that affordable housing, sufficient food and the chance to work for a living wage are fundamental rights in a civilized society. Since its inception in 1981, the Coalition has engaged in litigation, advocacy, public education, and direct services to ensure that these goals are realized.
Along with its aggressive and innovative large-scale advocacy on behalf of homeless individuals and families and its 11 programs serving over 3500 at-risk people every year, the Coalition is the plaintiff in the historic Callahan v. Carey case which established the legal Right to Shelter. In addition, the Coalition is the court-appointed independent monitor of NYC’s primary shelter system for single adults, and the NYC-appointed independent monitor of the primary shelter system for homeless families. On March 15, 2024, the Coalition and NYC entered into a settlement agreement in the Callahan case (“Settlement”) that, among other things, extends the Coalition’s monitoring role to sites serving single adult asylum seekers and other new arrivals who entered the country on or after March 15, 2022 (“New Arrivals”). Given this expanded role, the Coalition is seeking FOUR passionate, curious, and organized individuals to join the Advocacy Department immediately as New Arrivals Monitors.
About the Role: The New Arrivals Monitoring Team’s primary duty is to conduct monitoring to ensure NYC’s compliance with its obligations under the Settlement. The New Arrivals Monitoring Team will visit New Arrivals shelters and drop-in centers throughout NYC in order to document violations and other problems. In addition, they will engage with New Arrivals for the purpose of providing referrals to Coalition programs and, as appropriate, communicating directly with the Coalition’s legal counsel and/or NYC staff to immediately resolve problems. The New Arrivals Monitoring Team will also help organize, support, and mobilize New Arrivals for advocacy campaigns and events.
The New Arrivals Monitoring Team will:
Monitoring & Advocacy
Requirements:
Salary: $60,000 – $65,000
Shelter Specialist
Department: Advocacy Reports to: Shelter Rights Monitoring Team Supervisor
In addition to its aggressive and innovative large-scale advocacy on behalf of homeless individuals and families and its 11 programs serving over 3500 at-risk people every year, the Coalition is the court-appointed independent monitor of the Department of Homeless Services (“DHS”) shelter system for single adults, and the New York City-appointed independent monitor of the DHS shelter system for homeless families.
The Coalition is seeking a passionate, curious, and organized individual to join the Advocacy Department’s Shelter Rights Monitoring Team as a Shelter Specialist.
About the Role: The Shelter Specialist’s primary duty is to conduct shelter monitoring activities consistent with the Coalition’s duties and obligations. The Shelter Specialist will regularly visit homeless shelters in order to document shelter condition violations and other problems. These visits include joint inspections with DHS and ‘unannounced’ shelter visits, which may occasionally be conducted outside of traditional business hours. The Shelter Specialist will engage with shelter residents for the purpose of gathering and sharing information and, as appropriate, communicate directly with shelter staff to address residents’ immediate needs and concerns. The Shelter Specialist will also help organize, support, and mobilize shelter residents and formerly-homeless New Yorkers for Coalition advocacy campaigns and events.
The Shelter Specialist will:
Outreach Specialist (GCFP)
Department: Programs Reports to: Director of Emergency Relief Services
About the Role: The GCFP (Grand Central Food Program) Outreach Specialist provides direct crisis services to the homeless population served by the GCFP as well as works to engage and provide direct services to the street homeless population. The GCFP Outreach Specialist provides services including but not limited to, providing appropriate referrals and advocacy, particularly in regards to immediate needs and shelter related issues, as well as providing assistance in obtaining and retaining public benefits and entitlements, and assisting with access to health, mental health, and substance use/dependence services. The position works collaboratively across teams and organizations to achieve this goal. The GCFP Outreach Specialist performs job duties consistent with the mission and goals of the Coalition for the Homeless.
The Program Assistant shall:
Qualifications: BA/BS in social work, human services or health discipline is strongly preferred. Prior case/care management experience, especially in a supportive housing program, working with individuals who are homeless or formerly homeless, persons living with mental illness, struggling with substance use, and/or living with HIV/AIDS strongly desired. Self-starters, able to prioritize multiple tasks and work independently are also strongly preferred. Fluency in Spanish is strongly preferred.
Salary: $50,000 – $55,000
Commercial Building Superintendent
Department: Operations Reports to: Manager of Operations and/or Director of Operations & Technology
About the Role: The Commercial Building Superintendent is the building manager responsible for all maintenance and janitorial services at Fulton Street, including the maintenance of building systems and equipment. The Commercial Building Superintendent ensures that all building structures, systems and equipment are consistently maintained to provide a safe, secure and sanitary environment for all staff, tenants and visitors. The Commercial Building Superintendent provides basic carpentry, plumbing, electrical and other repair services so as to ensure that the building is in good repair and well-maintained. The Commercial Building Superintendent is the onsite building manager responsible for the operation, maintenance and janitorial services, including the maintenance of all building systems and equipment, including heating systems and boilers, and serves as an in-house technical expert. In addition, the Commercial Building Superintendent serves as a liaison between the Coalition’s Operations and Programs Staff. The Commercial Building Superintendent ensures compliance, at the direction of Management, with all HUD, DOB, HPD, FDNY, DEP, DSNY and other regulatory laws, rules, and regulations. The Commercial Building Superintendent performs job duties consistent with the mission and goals of the Coalition for the Homeless, and in accordance with the terms of any agreements with the NYC Department of Homeless Services (“DHS”), Human Resources Administration (“HRA”), Department of Housing Preservation and Development (“HPD”) and the New York City Housing Authority (“NYCHA”), among others.
The Commercial Building Superintendent, as assigned by the Manager of Operations and/or Director of Operations & Technology, is responsible for completing janitorial and facility maintenance tasks in collaboration with other maintenance staff efficiently and effectively. Performs a senior maintenance role in initiating, overseeing, organizing and performing janitorial and maintenance duties. Coordinates the supply and maintenance inventory. Monitors building equipment, including HVAC systems and boilers, and is responsible for general building repairs. Performs job duties consistent with the mission and goals of Coalition for the Homeless.
The Commercial Building Superintendent is expected to:
Qualifications: High school diploma or GED required; AA/AS or certificates in building systems maintenance preferred. At least three years related experience in commercial and/or residential maintenance to include janitorial services and maintenance repairs with at least two years supervisory experience required. Experience monitoring HVAC systems, building fire panels, and alarm systems required. Ability to demonstrate knowledge of basic plumbing, electrical, sheet rock, plastering, painting and mechanical repairs. Knowledge of Occupational Safety and Health Act (OSHA) required. Commencement of the Fire and Life Safety Director (FLSD) Certificate of Fitness (F-89) required within six (6) months of hire. Expected to be on-call to respond to for after-hours emergencies, as needed, at any of the Coalition’s properties.
Work Conditions: While performing the duties of this job, the employee may occasionally work near moving mechanical parts and may be occasionally exposed to wet and/or humid conditions. The employee must frequently lift and/or move up to 50 pounds, and occasionally lift objects up to 75 pounds. The noise level in the work environment ranges from moderately quiet to moderately noisy depending on the task being performed.
To Apply: Please submit a resume and cover letter to jobs@cfthomeless.org
Part-Time Group Leader
Department: Bound for Success, Youth Services Reports to: Director of Bound for Success
About the Role: The Group Leader of Bound for Success is responsible for the daily implementation of the after school/summer curriculum consistent with the policies of Coalition for the Homeless. The Group Leader helps to plan and carry out lessons incorporating homework assistance, tutoring, educational building activities, as well as creative and recreational activities.
Responsibilities include:
Salary: $20 per hour